Legal notice
Legal Notice
This website is operated by SnugPaws.
Business name:
SnugPaws
Website:
https://snugpaws.au
Email:
support@snugpaws.au
Location:
Australia
SnugPaws is an Australian online pet comfort brand offering practical pet products for everyday use.
All prices listed on this website are in Australian dollars unless stated otherwise.
Product information
We aim to provide accurate product descriptions, images, pricing, sizing and availability.
Product colours may appear slightly different depending on your device screen, lighting and display settings.
Product measurements are approximate and may vary slightly.
Shipping information
SnugPaws currently ships within Australia only.
Free tracked Australia-wide shipping is included with every order.
Estimated delivery time is usually 7–14 business days after dispatch, unless stated otherwise.
Delivery times are estimates only and may vary due to courier delays, supplier processing times, public holidays, weather events or other circumstances outside our control.
Returns and refunds
Returns and refunds are handled in accordance with our Return and Refund Policy.
Nothing on this website limits or excludes your rights under Australian Consumer Law.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Website content
All content on this website, including text, branding, images, product descriptions, graphics and design elements, is owned by or licensed to SnugPaws unless stated otherwise.
You must not copy, reproduce, distribute or use our website content without permission.
Limitation of liability
To the maximum extent permitted by law, SnugPaws is not responsible for indirect, incidental or consequential losses arising from the use of this website, products or services.
Nothing in this notice limits your rights under Australian Consumer Law.
Contact
For legal, order or customer support enquiries, contact us at:
support@snugpaws.au