Contact information

Contact Information

If you need help with an order, product question, shipping update, return or refund, you can contact SnugPaws using the details below.

Email:
support@snugpaws.au

Website:
https://snugpaws.au

Business name:
SnugPaws

Location:
Australia

Customer support hours:
Monday to Friday, 9:00am – 5:00pm AEST

We aim to respond to customer enquiries within 1–2 business days.

For order-related enquiries, please include your order number so we can help you faster.

Please note:
SnugPaws currently ships within Australia only.